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PrivacyDecember 2024

Data Privacy in AI Development

When you hear that a developer uses AI, the immediate question should be: "What happens to my data?" This is especially important in the UK and EU where GDPR puts serious obligations on how data is handled. Let's clear up the confusion.

The Big Misunderstanding

There's a common misconception that if a developer uses AI, your business data automatically gets fed into ChatGPT or some other AI model. This isn't how it works.

Here's the critical distinction:

AI helps write the application code (the software itself).

Your business data (customer records, financial information, etc.) lives in your database and is processed by the application we build, not by AI.

How AI Development Actually Works

Let me walk you through a typical project:

Step 1: Understanding Your Needs

We meet with you to understand your workflow, pain points, and requirements. We might discuss:

  • "We need to track customer orders"
  • "Each order has products, quantities, and delivery dates"
  • "Staff need different permission levels"

What goes to AI: The general requirements and structure.
What stays with you: Your actual customer names, order data, and business specifics.

Step 2: Designing the System

We design database structures, user interfaces, and application logic.

What goes to AI: Generic examples like "create a table for orders with fields for order_id, customer_id, order_date".
What stays with you: The actual orders your customers have placed.

Step 3: Building the Application

AI helps write the code that will process your data.

What goes to AI: Code structure, algorithms, and implementation patterns.
What stays with you: Your business data lives in your database, accessed only by the application we build.

Step 4: Deployment

The finished application runs on your chosen infrastructure (your servers, cloud hosting, etc.) and processes your data there. The AI that helped write the code never sees your production data.

GDPR and UK Data Protection

As a UK-based company, we take GDPR and data protection seriously. Here's how AI development aligns with these requirements:

Data Minimisation

GDPR requires collecting only the data you need. When we use AI to design systems, we focus on this principle from the start. We don't need your actual data to build the system - we work with data structures and requirements.

Purpose Limitation

Your data should only be used for its intended purpose. The applications we build respect this. We're not using your customer data to train AI models - that would violate purpose limitation.

Data Security

GDPR requires appropriate security measures. Whether using AI or not, we implement encryption, access controls, and security best practices in every application.

Rights of Data Subjects

The applications we build support GDPR rights (access, deletion, portability) because we design them that way from the start, regardless of whether AI helped write the code.

Enterprise AI Tools and No-Training Clauses

When we use AI for development, we use enterprise versions with specific privacy protections:

  • No training on your inputs: Enterprise AI tools like Claude for Work and ChatGPT Enterprise have contractual guarantees that your prompts don't train their models.
  • Data retention policies: Prompts may be temporarily stored for abuse prevention but are deleted according to strict retention policies.
  • No human review: Your conversations with the AI aren't reviewed by humans unless you explicitly report an issue.
  • GDPR compliance: Major AI providers have GDPR-compliant data processing agreements.

What Information We Do Share

To be completely transparent, here's what information might be shared during development:

Generic Requirements

Example: "Build a system to track volunteer hours for a youth charity"

This is general information that doesn't identify anyone or contain sensitive data.

Sample Data Structures

Example: "Create a volunteers table with fields: name, email, phone, hours_logged"

This describes the structure, not your actual volunteers' information.

Generic Test Data

Example: Using "John Smith" and "jane@example.com" for testing

Fake data for testing, never your real customer information.

What Never Gets Shared

These never go to AI during development:

  • Your actual customer names, emails, phone numbers
  • Financial transactions or payment information
  • Personal identifiable information (PII) from your databases
  • Business secrets or proprietary information
  • Passwords, API keys, or authentication credentials
  • Any data that could identify real individuals

Testing and Development Environments

During development, we use completely separate environments:

  • Development environment: Uses fake test data only. No real customer information.
  • Staging environment: May use anonymised or synthetic data that mimics real patterns but contains no actual PII.
  • Production environment: Your real data, which AI never accesses. The application processes this data locally.

Questions to Ask Any Developer

Whether they use AI or not, these are important questions about data privacy:

  • Where will my data be hosted? (UK/EU servers for GDPR compliance?)
  • Who has access to my production data?
  • How is data encrypted in transit and at rest?
  • What is your data retention policy?
  • Do you have a Data Processing Agreement (DPA) for GDPR?
  • How do you handle data backups and disaster recovery?
  • What happens to my data if we stop working together?

These questions matter regardless of whether AI is involved in development.

Our Privacy Commitments

When you work with Beyond Spreadsheets:

  • ✅ Your business data never trains AI models - We use AI to write code, not to process your data
  • ✅ GDPR-compliant development - We follow UK and EU data protection requirements
  • ✅ Secure hosting options - UK/EU-based servers available for your data
  • ✅ You own your data - Complete data portability and deletion rights
  • ✅ Transparent processes - We'll explain exactly what data goes where
  • ✅ Data Processing Agreements - Proper GDPR contracts in place

The Bottom Line

AI-accelerated development doesn't mean your data is at risk. It means code is written faster. Your data privacy depends on:

  • How the application is designed (architecture and security)
  • Where your data is hosted (infrastructure choices)
  • Who has access to production systems (access controls)
  • What data protection agreements are in place (contracts and compliance)

These factors are completely independent of whether AI helped write the code.

Have Privacy Concerns?

Let's talk about them. We're happy to provide detailed information about our data handling practices, GDPR compliance, and how we protect your business information.

Discuss Your Privacy Requirements

George

Founder, Beyond Spreadsheets

Want to Learn More About AI and Security?

Read our related blog post on code security or get in touch to discuss your project.